Law Enforcement Inquiries

If you are a member of Law Enforcement seeking records for investigations related to a Rayobyte user, please contact our Security Operations Manager directly at [email protected].

Our current time to process requests and return records is approximately 10 business days.
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Submission Requirements

Requests submitted for our review must meet the following legal requirements:

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Must be addressed to Rayobyte.
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Must be a typed official document bearing the logo of the requestor.
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Must be signed by an agent or court officer with the authority to issue compulsory orders.

All requests should include

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Requester’s name, department, street.
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As much information about the subject as possible.
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When possible, provide as much information about our network as possible, such as:  the IP address(es) that caused harm, timestamps of the records, offended target website, and an explanation of what happened.
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Exactly what information is required and how it pertains to Rayobyte and your investigation.

If you have other legal concerns not addressed here