Hi, I am Irene, and I am the Customer Success Representative II at Rayobyte.

My role at the company: 

I am the HubSpot Account Manager, handling cancellation follow-ups, while providing live chat support in Freshchat and ticket support in Freshdesk. I also keep a close eye on brand sites for Light Proxies and monitor bandwidth usage for residential clients!

3 words that describe me: 

• Creative
• patient
• calm

My greatest strengths:

• detail-oriented
• I don’t give up easily
• problem-solving - I find creative ways to work around things

Qualities I value in people that I work with:

• open-mindedness
• flexibility
• passion/ambition