Hi, I am Hooz, and I am the Customer Success Operations Manager at Rayobyte.

My role at the company: 

I am the expert in live chat and ticket support, optimizing Freshchat and Freshdesk with automations and dashboards, while leading a team of CS representatives and ensuring weekly CCPA compliance with precision!

3 words that describe me: 

• decisive
• strategic
• confident

My greatest strengths:

• efficiency
• rationality

Qualities I value in people that I work with:

• competence
• reliability
• open communication
• adaptability