Your proxy and server location matter because of latency, the time it takes a site visitor to connect to a webserver. If your proxy is hosted in one city or region but your server is hosted in another, you might have lag that will affect the speed and efficiency of your bot. That’s why we offer some of the highest need US city locations like New York City, Chicago and Ashburn.
Our monitoring system has been trained on thousands of different proxies over our years in operation. Meaning we know what to look for and so does our team of talented engineers, who are always standing by to fix any potential issues that might come up. Our proxy infrastructure is also located in almost a dozen different data centers and our machines handle a lot of throughput – around 3.5 petabytes per month. Wow!
Yes. We can replace them instantly and free of charge. To do this just go to your proxy dashboard. Our dashboard allows for you to request for a new individual proxy, or you can request to replace your whole entire proxy list.
It depends on the proxies you purchase. Our ISP and data center proxies are delivered immediately. Our residential proxies will be delivered as soon as you complete our residential proxy vetting process – usually not more than a day or two. You can read more about our ethical residential vetting process here.
If you don’t see your specific question answered above or anywhere else on our site, please reach out to us. We also have a comprehensive knowledge base, a world-class blog on everything proxies, a Twitter account, and a YouTube channel.