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Technical Account Manager

Customer Success Ops

Taylor Fleeman

Location:

USA

Hi, I am Taylor, and I am Technical Account Manager at Rayobyte.

My role at the company: 

I am the Technical Account Manager for all resellers, handling their questions and fielding technical inquiries from customers across tickets, chats, Slack, and emails. I manage residential waterfall changes, lead technical testing, strategize processes for the AM team, and consult on inventory needs for residential proxies!

3 words that describe me: 

  • helpful
  • hard-working
  • positive

My greatest strengths: 

  • willingness to help 
  • positive attitude
  • love being part of a team

Qualities I value in people that I work with

  • positive attitude 
  • hard-working
  • quick-thinking
  • creative
  • helpful
  • direct 
  • caring
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