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Account Manager

Customer Success Ops

Edmund James Sismundo

Location:

Philippines

Hi, I am Edmund, and I am the Account Manager at Rayobyte.

My role at the company: 

I am the driving force behind monitoring business domain sign-ups, managing client transitions in the DC and residential segments, auditing Paddle subscriptions, providing dedicated chat support, overseeing the HubSpot sales inbox, and empowering CS reps with expert guidance on DC proxies!

3 words that describe me: 

  • open-minded
  • approachable
  • friendly

My greatest strengths

  • i thrive on engaging with customers.
  • i'm highly mindful of future outcomes and take steps to avoid missing important opportunities.
  • i prioritize accuracy in everything I do.

Qualities I value in people that I work with: 

  • openness
  • dedication
  • passion for customer engagement
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