Hoozaifa Morbiwala
Customer Success Operations Manager
Hi, I am Hooz, and I am the Customer Success Operations Manager at Rayobyte.
My role at the company:
I am the expert in live chat and ticket support, optimizing Freshchat and Freshdesk with automations and dashboards, while leading a team of CS representatives and ensuring weekly CCPA compliance with precision!
3 words that describe me:
- decisive
- strategic
- confident
My greatest strengths:
- efficiency
- rationality
Qualities I value in people that I work with:
- competence
- reliability
- open communication
- adaptability
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